5 years of On-site expertise on the issues that will cost you.  

How to avoid a "KAREN customer", with issues that are NOT your fault.... (when a callback turns into an insurance claim) 

What to look for when it comes to "Sneaky Faulty"....and how the pre-inspection walkthrough is CRUCIAL.... things are not always what they seem.

Are you "On The Hook?!"  The mistakes you ARE liable for, and how to minimize their frequency.

The GLARING "Easy To Avoid" pressure washing mishap you'll only make ONCE....my two-cents on why this happened to me.